"I am writing to tell you how much I love my new rustic white oak flooring, and especially what a pleasure it was to work with your staff. I have spent several months exchanging emails and telephone calls with you. I was sent photos, wood flooring samples. Your thoughtful attention, patience, and apparent commitment to my project made all the difference. I told my builder that I insisted my floor come form NEForest Products. He had never worked with you previously, and I believe he will choose you again many times. Incidentally, I have committed to building my house (totally solar!) with local materials and I found you through the UNH Cooperative Extension service. Even the truck driver who delivered was a sweetheart!
You are doing lots of things right!"

Nancy
Homeowner